Terms of Service

TERMS OF SERVICE

Welcome to PGA Great Brands Shop. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.

You agree not to use our products or services for any illegal or unauthorized purpose.

2. Products and Services

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time without prior notice.

We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that all information is error-free, complete, or current.

3. Pricing and Payment

All prices are listed in Philippine Peso (PHP) unless otherwise stated.

We reserve the right to modify prices at any time without prior notice. Payments must be completed using the available payment methods at checkout.

4. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product unavailability
Errors in pricing or product information
Suspected fraudulent or unauthorized transactions

If your order is canceled after payment has been processed, a refund will be issued in accordance with our Refund Policy.

5. Delivery Policy

At PGA Great Brands Shop, we are committed to delivering your orders safely and efficiently.

5.1 Order Processing

Orders are processed within 1–2 business days (excluding weekends and holidays).
Orders placed after 3:00 PM PHT will be processed the next business day.

Processing times may be extended during peak campaigns, holidays, or promotional periods.
You will receive an order confirmation email once your order has been placed.

5.2 Delivery Coverage

We deliver nationwide within the Philippines, subject to courier serviceability.

5.3 Delivery Timeframes

Estimated delivery times after dispatch:

Metro Manila: 1–3 business days
Provincial Areas: 3–14 business days

Delivery timelines are estimates and may be affected by:

Weather conditions
Natural disasters
Courier delays
High-volume sale events

5.4 Shipping Fees

Shipping fees are calculated at checkout based on delivery location, package weight, and applicable promotions.

5.5 Order Tracking

Tracking details will be provided via email or SMS once your order has been shipped.

5.6 Failed Deliveries

Delivery may be unsuccessful due to:

Recipient unavailability
Incorrect or incomplete address
Refusal of package without valid reason

Re-delivery may be arranged, and additional fees may apply.

5.7 Damaged or Missing Items

Please report any damaged, missing, or tampered items within 48 hours of receipt with:

Order number
Supporting photos
Description of the issue

We will investigate and assist accordingly.

5.8 Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect information.

5.9 Change of Address

Shipping address changes are only allowed before the order is dispatched.

6. Return and Exchange Policy

Only defective items are eligible for return or replacement.

Customers must notify us within seven (7) days from receipt of the defective item.

To report an issue, contact:

Email: pgaonlineshop@philippegadgets.com
Facebook: www.facebook.com/greatbrandsshop

A customer service representative will provide instructions for the return or replacement process.

7. Refund Policy

Refunds will be processed via bank transfer using the customer’s provided bank details.

Processing times are not guaranteed and may vary depending on the customer’s bank or payment provider.

All refund requests are subject to review and approval. We reserve the right to reject requests for products that have been opened, used, damaged, or altered, except as required by law.

All refunds and exchanges are handled in accordance with the rules and regulations of the Department of Trade and Industry (DTI) and other applicable authorities.

By purchasing from PGA Great Brands Shop, you agree to this Refund Policy.

8. Limitation of Liability

To the fullest extent permitted by law, PGA Great Brands Shop shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or services.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of PGA Great Brands Shop and may not be used without prior written consent.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

12. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on the website.

13. Contact Information

For questions about these Terms, please contact us: